Be There for Your Community, Not Just When Things Are Falling Apart

  • Thursday, Jun 24 – 12 PM – 12:45 PM ET (16 – 16:45 UTC)
  • #ONA21
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The drumbeat of crises has many newsrooms grappling with how to best help audiences and communities under great duress — especially those historically neglected by the media — navigate often chaotic information environments. But if we only show up when there’s a crisis, even if we’re being helpful, we may be doing more harm than good.

Join this session to learn how news organizations can develop lasting presences in communities to be there (and be trusted) when the community needs them most.

This session is designed for:

  • Newsroom leaders grappling with issues of community trust and ethical reporting
  • Journalists looking for techniques to navigate chaotic information environments
  • Everyone interested in supporting communities in crisis with reliable, responsible journalism


Ashley Alvarado
Vice President, Community Engagement + Strategic Initiatives, Southern California Public Radio
ashleyalvaradoVisit Website

Nation Hahn
Head of Growth,